To carry out a Compliance program quality, all regulations and legislation related to the organization's area of activity must be taken into account.
In the hotel sector, the task is more complicated than in other sectors since there is no state law that regulates tourist activity, existing in their place numerous autonomous laws that regulate this sector in different ways from each other, so we find ourselves with dispersed and complex regulations, which entails a great challenge for Compliance and adds difficulty to these organizations when establishing internal processes.
Thus, hotel establishments are subject to legislation on buildings and legislation on service; but they must also comply with the rest of the regulations that apply to all sectors: labor, tax, consumer or data protection regulations, among others.
Among the criminal risks that may occur with greater frequency or probability within hotel companies we can find card falsification, fraud, scams, tax crime or money laundering. Therefore, the possible commission of these crimes must be contemplated in the Compliance program, developing rules, procedures and measures to avoid them and implementing a map of criminal risks that allows identifying those activities within the company where there is a greater possibility of a crime being committed. crime. To create a risk map, you need to have a deep knowledge of the activity carried out by the company. That is why, if you have the role of Compliance Officer, you must be continually in contact with the organization's staff to be able to identify these risk points.
In this way, to avoid sanctions, it is necessary to implement procedures and measures to avoid criminal behavior and, at the same time, promote and promote a culture of compliance within the organization through training and raising awareness of the workforce.
Implementing a Compliance program within a company in the hotel sector has numerous advantages. And it is not only about being able to avoid a conviction for criminal responsibility; but also implies important improvements in the profitability and image of the company in front of potential investors and/or clients.
