One of the essential elements that must integrate a Management System Compliance For this to be effective it is the establishment of a disciplinary system. This disciplinary system will impose punishments to those employees who fail to comply with the organizational policies and procedures, in a manner proportionate to the breach or infringement committed in question. It is important that these disciplinary measures are documented or proceduralized and applied in a timely manner.
Obligations and business action protocols
The set of internal regulations (Code of Conduct, policies and procedures) must detail the obligations to which employees must submit in matters of Compliance and establish clear action protocols in cases in which the commission of infractions is detected. All these internal rules will constitute the legitimate framework for business action in the event of any type of infringement.
Apart from the establishment of the disciplinary system, organizations can simultaneously carry out other actions outside the company itself upon knowledge of infractions or crimes committed within it. An example of this would be the criminal complaint against an employee who is known to have committed a crime.
Consequences and incentives in the QMS
Therefore, for a QMS to be effective, it is essential that there are consequences for non-compliance, as well as, that there be incentives that favor compliance. It may be positive if there are measures in the form of incentives that favor and promote compliance with the QMS by all employees, such as, for example, the inclusion of knowledge of the compliance culture in the annual performance evaluation of employees as a positive element that can lead to promotions or bonuses.
